Nobosole is a Bangladeshi footwear brand operating through nobosole.com. We take your privacy seriously. This Privacy Policy explains what personal information we collect, why we collect it, how we use it, and what rights you have over your own data.
Who We Are
Brand Name: Nobosole
Business Type: E-commerce Footwear Brand (B2C & B2B)
Country: Bangladesh
Information We Collect
Information You Provide to Us
- Full name
- Delivery address (division, district, upazila, street address)
- Mobile number (for delivery coordination and order updates)
- Email address (if provided at checkout)
- Order details — products purchased, size selected, and order notes
Information We Collect
Information You Provide to Us
- Full name
- Delivery address (division, district, upazila, street address)
- Mobile number (for delivery coordination and order updates)
- Email address (if provided at checkout)
- Order details — products purchased, size selected, and order notes
Information Collected Automatically
- IP address and browser type (through standard web server logs)
- Pages visited on nobosole.com and time spent on each page
- Device type (mobile, desktop, tablet)
- Referring URL — how you arrived at our website
- Facebook Pixel data, if you interact with our Facebook Page or ads (governed separately by Meta’s Privacy Policy)
How We Use Your Information
We use the information we collect for the following purposes only. For order processing, we use your details to confirm, fulfill, and deliver your purchase. For delivery coordination, we share your address and contact number with our courier partner — Pathao Courier, Steadfast, or Redx — solely for delivery purposes. For customer support, we use your information to respond to your queries, size exchange requests, returns, and complaints. For order notifications, we send you SMS or WhatsApp updates about your order status, including confirmation, shipping, and delivery. For fraud prevention, we use your data to detect and prevent fraudulent orders or misuse of our platform. For website improvement, we analyse how visitors use our website in order to improve the overall shopping experience. Finally, for marketing communications, we may send you promotional messages about new arrivals, Eid collections, or discounts — but only if you have opted in or previously purchased from us. You may unsubscribe from marketing messages at any time.
How We Share Your Information
Nobosole does not sell, rent, or trade your personal information to any third party for commercial purposes. We share your data only where strictly necessary, as described below.
Your Rights as a Customer
Under applicable Bangladeshi law, you have the right to access, correct, or request deletion of your personal data at any time. You may also withdraw your consent for marketing communications without affecting any previous transactions. If you believe your data has been misused, you may lodge a complaint with the Bangladesh Telecommunication Regulatory Commission (BTRC).
Cookies and Tracking Technologies
Our website uses cookies to keep the site functioning and improve your experience. Essential cookies — such as your shopping cart and login session — cannot be disabled. Analytics, marketing, and Facebook Pixel cookies can be managed through your browser or Facebook Ad settings at any time.
Third-Party Links
Our website or social media pages may contain links to external websites, including courier tracking pages, payment gateways, and social platforms. Nobosole is not responsible for the privacy practices of these third-party websites. We encourage you to read their privacy policies before providing any personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices or applicable law. When we make changes, we will update the “Last Updated” date at the top of this page. If the changes are significant, we will notify you through our website or via the contact information you have provided. Your continued use of our website after any changes constitutes acceptance of the revised policy.